FREQUENTLY ASKED QUESTIONS

Click here to preview your inscription on a virtual brick. Simply select the size you want and type your desired inscription in the boxes provided to instantly see how your brick will look when engraved. In addtion, examples of other inscriptions can be viewed to nudge your creativity.

No, only numbers, letters and/or punctuation marks found on a standard keyboard are permitted. Inscriptions that contain websites, phone numbers, commercialization or advertisements, discriminatory, political, or inappropriate language, or references to other teams as determined by the Houston Astros will require revision. The Houston Astros reserve the right to approve all inscriptions prior to production.

Yes, if requested for last name emphasis only (i.e., McDONALD, DeLONGH, etc.). Inscriptions are defaulted to be engraved in all UPPER CASE letters for uniformity and overall aesthetics so you must call 1-833-551-5703 to request the change with a customer service representative.

Yes, messages for all brick sizes will be centered. 

Each line of text can be engraved with up to sixteen (16) characters per line. Blank spaces and punctuation marks count as a character.

8" x 8" bricks are available with the option of an Astros logo.

4” x 8” bricks can be engraved with one to three (1-3) lines of text.

8” x 8” bricks can be engraved with one to six (1-6) lines of text.

8” x 8” bricks with the Astros logo can be engraved with one to four (1-4) lines of text. 

There is no fee for any corrections made WITHIN the 24-hour proof time indicated on your email order confirmation. If this proof time has lapsed, a replacement brick must be purchased at full-price. A new brick may be purchased online at astros.com or by phone at 1-833-551-5703.

Complimentary replicas include free shipping within the 48 Contiguous United States, however outside of the contiguous states, additional freight and information must be collected. Individuals living outside the US may call 1-833-551-5703 Monday through Friday 9am - 6pm Central Time and a customer service representative will be happy to assist you. 

Sales will be first come, first served and space is limited so act now and secure your place in this celebratory ballpark feature!

Online orders and phone orders are charged immediately, whereas mailed in orders are processed within 5-7 business days of receiving your order. 

An automatic payment receipt is generated for online orders and phone orders the same day.

Direct Mail orders usually take 5-7 business days to process once received. An email order confirmation will follow if an email address was provided on the order form. 

Always check your spam or junk folder if this is your first time receiving anything from us. You may also call to speak with a customer service representative during normal business hours at 1-833-551-5703 or send an email to legacybricks@astros.com.

Current Astros Season Ticket Holders are eligible for a discount. Please contact your Season Ticket Account Manager for more details.

Yes, any brick package can be converted into a gift certificate which does not require you to enter an inscription prior to check-out. They are the perfect gift! It’s also a great way to secure your own spot while allowing additional time to personalize your own brick.

Gift certificates will be emailed within 5-7 business days from receipt of your order. For any questions or concerns, please contact us at 1-833-551-5703 or send an email to legacybricks@astros.com. 

Yes, please make checks payable to: Houston Astros Brick Program

Mail to: Houston Astros Legacy Brick Program • Fulfillment Center • 615 E. 43rd St. • Boise, ID 83714

A limited number of engraved bricks are available for installation and will be sold on a first-come, first-served basis. 

All bricks will be installed at the discretion of the Houston Astros at Minute Maid Park.

Once the bricks have been installed, a locator map will be provided to help you find your personalized brick.

Legacy Bricks are expected to be installed prior to the 2020 Season.

Legacy Bricks will be featured in Hall of Fame Alley inside Minute Maid Park.

Thank you for your continued support and patronage! The Legacy Brick Program will be a new installation and we invite you to craft a personalized message in a celebratory new space inside Minute Maid Park. Should you have questions regarding a brick that was previously installed at the ballpark, please send an email to bricks@astros.com.

4x8 and 8x8 brick replicas are made of the same material and engraved identical to your installed legacy brick. They also include a commemorative plaque affixed to the top! Colors may vary slightly.

Yes, with the exception of P.O. boxes or APO’s. 

Replica bricks are expected to be engraved and shipped within 10-12 weeks from the time your order is placed and your inscription is approved by the Houston Astros.

Yes; please call 1-833-551-5703 to speak with a customer service representative and to get a shipping quote. 

If you placed your order more than 12 weeks ago, and have not received an email shipment tracking notification, please call 1-833-551-5703 or send an email to legacybricks@astros.com.

Yes, please call 1-833-551-5703 to place your order over the phone with a customer service representative. Post-purchase replicas and display cases cannot be purchased online as they are tied to the original brick purchase.