FREQUENTLY ASKED QUESTIONS

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INSCRIPTION / ENGRAVING QUESTIONS:

What are other people putting on their bricks?

Click here to select a virtual version of your Royals legacy brick from the available options. Once you have made your selection, simply draft your personal message by typing in the boxes provided and you will instantly see how your inscription will look on your brick. Not sure what to put on your brick? Check out the “Inscription Examples” section for some helpful ideas.

Can I put a personal image, graphic or symbol on my brick?

No, only numbers, letters and/or punctuation marks found on a standard keyboard are permitted. Websites, phone numbers, hashtags and/or commercialization are also not acceptable. As these messages are for public display, the Kansas City Royals reserve the right to approve all inscriptions prior to production. Should any message be deemed unsuitable, you will be contacted and allowed to submit an alternate inscription.

Can I have lower case letters on my brick?

Yes, if specifically requested for last name emphasis only (i.e., McDONALD, DeLONGH, etc.), otherwise all inscriptions will be engraved in UPPER CASE font for uniformity and overall aesthetics.

Does my message automatically get centered on my brick?

Yes, messages for all brick sizes will be centered.

How many characters fit on each line of a brick?

4”x8” and 8”x8” bricks can be engraved with up to fifteen (15) characters per line of text.

12”x12” bricks can be engraved with twenty (20) characters per line of text.

A character consists of letters, numbers, blank spaces and punctuation marks visible on a standard English keyboard. (special symbols and fonts not immediately visible are not permitted)

How many lines of text can I have on a brick?

4”x8” bricks can be engraved with one to three (1-3) lines of text.

8”x8” bricks can be engraved with one to six (1-6) lines of text.

8”x8” logo bricks can be engraved with one to four (1-4) lines of text plus the Crown and KC logo

12”x12” logo bricks can be engraved with one to four (1-4) lines of text plus the Championship logo

Can I change my inscription if I change my mind? Is there a fee?

Yes, inscriptions can be changed. There is a $10 reprocessing fee that applies if your inscription is completely altered from the original one requiring resubmission for approval. Additional fees may apply based on when the changes are made and where the brick is at in production. If your brick is already in production, redo fees on top of the inscription change fee will apply. Always review your email order confirmation and/or inscription verification letter within the timeframe indicated.

ORDER / PAYMENT QUESTIONS:

What is the last date I can order?

Bricks are available in limited quantities and will be sold on a first come, first served basis for each section of the Legacy Court’s Championship Zone.

When does my credit card get charged?

Your card will be charged within two (2) business days following the date your order is placed.

Have you received my order?

If you ordered online or over the phone you will receive an automatic payment receipt which will be followed up by an email order confirmation within two to five (2-5) business days of your order being processed.

If you mailed or faxed your order in, this usually takes five to seven (5-7) business days to process once it is received. An email order confirmation will follow if an email address was provided on the form submitted.

Always check your spam or junk folder if this is your first time receiving an email from the Royals Charities World Series Legacy Brick Program. You may also call to speak with a customer service representative during normal business hours at 1-877-KCR-BRIX (877-527-2749).

Can I purchase a gift certificate for myself or a friend?

Yes, gift certificates can be issued for any brick option selected allowing the recipient the opportunity to personalize their own brick, making them the perfect gift for any Royals fan. If you’re not sure of what to put on your own brick, they are a great way to secure a spot now in the Legacy Court Championship Zone while giving you additional time to come up with your ideal inscription due by the gift certificate expiration date.

Gift certificates will be sent within five to seven (5-7) business days from receipt of your order. Please contact us at 1-877-KCR-BRIX (877-527-2749) or send an email to bricks@royals.com if you have any questions.

Is there sales tax?

No, additional sales tax does not apply.

Is my purchase tax deductible?

Yes, a portion of your donation is tax deductible to the extent allowed by law through Royals Charities, a 501(c)3 organization. This will be indicated on your order confirmation however we recommend to always consult with a tax professional.

Can I pay by check?

Yes; please make checks payable to: Royals Charities Brick Program.

Where do I mail my check?

Mail Payment with order form to: Royals Charities Brick Program • Fulfillment Center • P.O. Box 9245 • Boise, ID 83707

Where will the proceeds from the bricks go?

A portion of the proceeds will help fund the new Championship Zone of the Legacy Court, a tribute to the 2015 World Series Championship, expanding on all of the amazing moments leading to this 30-year Crowning moment in Royals history! Additionally, proceeds benefit Royals Charities, always at the heart of supporting children, educational programs, youth baseball and softball and our military in and around Kansas City.

QUANTITY / LOCATION:

How many bricks are available?

A limited number of personalized engraved bricks are available and will be sold on a first come, first served basis.

Can I choose where my brick is placed?

No; all bricks will be installed at the discretion of the Kansas City Royals.

How will I know where my brick is?

After the bricks have been installed, a locator map will be provided to assist you in locating your brick in the Legacy Court Championship Zone at Kauffman Stadium.

When will the bricks be installed?

In the spring prior to the 2017 season opener.

Where will the bricks be installed?

In the Legacy Court, 2015 World Series Championship Zone in the front of the main Gate C entrance to Kauffman Stadium.

KEEPSAKE REPLICAS & DISPLAY CASES

What is the replica made of?

Replica bricks are a duplicate of your personalized legacy brick installed at Kauffman Stadium, engraved using the same custom cut Bluestone. These are a true fan keepsake to proudly showcase in your home or office celebrating your place in Royals history, particularly the 2015 World Series Championship – a 30-year milestone! Colors may vary slightly.

Can a replica be shipped to a different address?

Yes, with the exception of P.O. boxes or APO’s for package tracking purposes.

How long does it take to get my replica?

Replica bricks are expected to be engraved and shipped within 10-12 weeks from the time your order is processed and approved by the Kansas City Royals.

Can I pay to have my replica expedited?

Yes; please call 1-877-KCR-BRIX (877-527-2749) to speak with a customer service representative for shipping quotes.

Where is my replica brick?

If you placed your order more than 12 weeks ago and have not received an email shipment tracking notification, please call 1-877-KCR-BRIX (877-527-2749). You can also inquire by sending an email to bricks@royals.com.

Can I order display cases after I have placed my order?

Yes, please call 1-877-KCR-BRIX (877-527-2749) to place your order over the phone with a customer service representative. Post purchase display cases cannot be purchased online as they are tied to your original brick purchase.

Can I order additional replicas after I have placed my order?

Yes, please call 1-877-KCR-BRIX (877-527-2749) to place your order over the phone with a customer service representative. Post purchase replicas cannot be purchased online as they are tied to the original brick purchase